Legal

Privacy Policy

Last updated November 7, 2026

This Privacy Policy explains what information Sitewise collects, how we use it, and the choices you have. It applies to the Sitewise iOS app and related services. We designed Sitewise to ask for the minimum data needed to run the product.

1. What we collect

• Account information. Your name, email address, and a hashed password or OAuth identifier from Apple or Google. Optional profile fields (firm, role) you provide during onboarding.
• Site-visit content. Photos, voice recordings + transcripts, sketches, text notes, capture timestamps, and (when you grant location access) GPS coordinates for each capture.
• Device-permission status. Whether you have granted camera, microphone + speech, photo library, and location access. We do not record what you choose to deny.
• Device settings. Your device’s time zone, region and language settings, its measurement system, and the app and iOS version, sent from the app when they change. We use them to improve the product, for example to support the units and date formats people expect and to time emails for a reasonable local hour. These are settings, not your location: we do not use GPS or your IP address for this. They are not shown to other users and do not appear in reports.
• Diagnostics. Crash reports and app performance metrics (Apple-collected, subject to your iOS analytics settings). We do not include personally identifiable information in these reports.
• Product usage. Which screens you open and which actions you take (for example creating a project, taking a capture, generating a report), collected through Google Analytics for Firebase. Events carry your account identifier and an app-install identifier so we can tell how many people hit a step, not your captures or their contents.
• Website analytics. Pages viewed on sitewise.work, referring site, approximate location derived from IP, and browser and device type, collected through Google Analytics 4. This is separate from the app and applies whether or not you have an account.

2. Permissions and how we use them

• Camera — to take site-visit photos. Required for the core feature.
• Microphone + Speech Recognition — to record voice notes and transcribe them. Transcription uses Apple’s speech recognition, which may send the audio to Apple’s servers for processing under Apple’s privacy policy. The audio and its transcript are also uploaded to your account so reports include them.
• Photo Library — only if you opt in, to save a backup copy of each capture to your Camera Roll.
• Location — only while the app is in use, to tag captures with GPS coordinates so a project map can display them. We do not track background location.

3. How we use information

We use the information we collect to:

• provide and improve the Service;
• let you generate, share, and export site-visit reports;
• send transactional emails (sign-up confirmation, password resets);
• send occasional emails about Sitewise, such as tips and product updates, which you can unsubscribe from with the link in each one;
• respond to support requests you send us;
• detect and prevent fraud, abuse, and security incidents.

4. Who sees your data

Authorized members of the Sitewise team may review your account information, how you use the app, and your captures, to run and support the Service, fix problems, and improve Sitewise. Internal tools working on our behalf, including AI-assisted ones, may analyze your account information, usage, captures, and reports for the same purposes and to plan our own emails to you.

• We do not sell your personal information or your captures.
• We do not share them with outside parties, other than the service providers listed below that run the Service for us. If we ever want to share them with an outside party for another purpose, we will ask for your consent first.
• We do not use your captures to train machine-learning models.
• We do not run third-party advertising trackers in the app.

5. Storage and sharing

Captures and account data are stored on Cloudflare infrastructure in the United States. Captures are private to your account; reports you generate are shared only with the recipients you choose. We use a small number of sub-processors: Cloudflare for storage and compute, Apple for App Store delivery, crash reporting, and speech recognition, Google for analytics, Resend for email delivery, Inngest for background jobs such as report generation, Sentry for error reporting, and AI model providers for the internal tools described above. A current list is available on request.

Usage and website analytics go to Google (Google Analytics for Firebase in the app, Google Analytics 4 on sitewise.work). We have not enabled Google Signals, ad personalization, or advertising identifier collection, so this data is not used to build advertising profiles. You can opt out of the website side with the Google Analytics opt-out add-on or by blocking analytics cookies in your browser.

6. Retention

We retain Your Content for as long as your account is active. When you delete your account, we delete your captures within 30 days, except where retention is required by law. Backup snapshots are purged within 90 days.

7. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to certain processing. You can exercise most of these rights directly in the app or by emailing hello@sitewise.work. We will respond within 30 days.

8. Children

Sitewise is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us so we can delete it.

9. Changes

We may update this Privacy Policy from time to time. Material changes will be announced in the app or by email. The “Last updated” date at the top of this page reflects the most recent revision.

10. Contact

Questions or requests? Email hello@sitewise.work.